Support
Questions, bugs, billing.
Email supportQuestions
A few useful details before you write.
- What should I include?
- Your jcode version and, for subscription questions, the email on your account. Run
jcode --versionin your terminal, or use/supportinside jcode to prefill diagnostics. - Where do I report bugs?
- Open an issue on GitHub. For account or billing issues, email support instead.
- How do I check my subscription?
- Run
/subscriptioninside jcode to see your current plan and usage. - How do billing and cancellation work?
- Subscriptions are billed through Stripe and can be cancelled anytime. jcode keeps working with your own keys after you cancel. The software is free and open source.